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Help

Our frequently asked questions and Help

Please have a look through this page for any questions you may have or if you need help with anything.

If you can't find what you are looking for or you have any other questions/feedback then please contact us.

Information Links

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Shipping And Returns | Security | Trade | Copyright Notice

Contact Information

Address:

Clay4all
4 Seaton Grove
Broughton
Milton Keynes
MK10 9NA.
United Kingdom

Email Addresses:

All Orders and Return Enquiries:     sales@clay4all.co.uk

General Enquiries:       customerservice@clay4all.co.uk

Group Sales/Trade Enquiries:       enquiries@clay4all.co.uk

Other Enquiries:       enquiries@clay4all.co.uk OR customerservice@clay4all.co.uk

Telephone Numbers:

UK Landline:     +443330118888

UK Mobile:       +447534922377

Frequently Asked Questions (FAQ)

What are your opening Hours?

We are open from 8am to 6pm Monday to Friday and 9am-1pm Saturday.
We do accept emails outside these times and respond as soon as the office re-opens on the next working day.

When will I receive my item?

We provide free UK standard delivery. All orders are sent on the same day for orders placed before 4pm (except bank holidays and weekends) via second class by royal mail or parcel force so you will receive your item within 2-4 working days excluding bank holidays and weekends, unless a faster option is purchased during checkout.
If you have not receive your order within this timeframe, please contact us ASAP

How do I unsubscribe from the Clay4all newsletter/mailing list?

Normally there is a link on the emails you get from us which will unsubscribe you from our mailing list. In the unlikely event that you can't find the link then please send an email to customerservice@clay4all.co.uk and enter "unsubscribe from newsletters" as the email title. Your email address will be removed from the database within 48 hours.

How do I cancel my Order?

If you wish to cancel your order after it has been placed, simply send us an email before 4pm, including all relevant details, asking us to cancel your order and we will cancel it and issue you a refund within 1 hours. If it is after 4pm your order would have already been dispatched, you will then have to return the item for a refund but cover the postage yourself.

How many body wrap session’s will you need?

How many wraps you need will largely depend on what your goal is, although you may experience great results after your first wrap, we recommend that you purchase enough clay for at least 10 wrapping sessions if your goal is for any of the following: Weight & inch loss, body detoxification & cleansing cellulite reduction. If you just want to improve the way your skin looks and tighten up certain areas, then you should be alright with just one or two sessions. The more wraps you do the better the results. If you act now you can get our body wrap kits at the introductory price from just £20.82 with free postage and packaging. This will give you up to 3-4 body wraps depending on your size and the areas you wrap. If you are looking to get good value for money from a body wrap for a snip of the high street spa price then our home body wrap kits is perfect for you. It is easier than you think and you can make it as relaxing as a visit to a spa with our help, the results can be outstanding.

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